Frequently Asked Questions

Want to know more about our service? Refer to the following frequently asked question to get detailed answers.

General Information

  1. How do we work? Visit our special section to get detailed explanation of different service features and our helpful guide.
  2. How orders are made? To make your order, use an order form to fill out the required information. Besides, orders are made over the phone, live chats, and emails.
  3. How to fill out this online order form? Choose between its extended and brief versions. The latter one is easy to find on the main page, while the extended one requires you to share deadlines, additional materials, and other extra requirements. Clients also need to create a personal account and pay for their orders.
  4. Can you can any discount? Our company offers flexible discounts and affordable prices to all loyal customers. Contact customer support managers through available convenient communication tools to find out if you are eligible for special offers. Besides, we offer discounts for all bulk orders, so check our pricing policy.
  5. Can you share any additional files with our writers? Lot into your personal account to view your orders and upload these files manually. Another option is contacting our customer care representatives to do that and they will send your files to assigned writers instantly.
  6. Can we locate specific sources when needed? Our company has a vast database of online resources, so we can always find the right one for clients. If we have any difficulties, we will notify you as fast as possible to offer an effective solution.
  7. How can you get status updates? If you prefer to stay updated with your order status, our customer support team is happy to help you, or you should view your personal dashboard and leave comments there.

Order Processing FAQ

  1. What if you aren’t really happy with your order? We check each customer order with a few advanced plagiarism detectors before sending it. However, if clients aren’t happy for the results we deliver for any reason, they are eligible for free revisions based on our Revision Policy. Our specialists are ready to adjust orders according to customer comments and wishes, but they shouldn’t violate the initial ones.
  2. What if you need last-minute order changes? Our team stays helpful and responsive 24/7, so you can many any changes. Want to get more information about this service? Contact us via live chats, emails, etc.
  3. Do we complete urgent orders? Specify your urgent deadlines in the order form to get guaranteed papers on time.
  4. How will you receive a finished paper? Each customer order is uploaded to personal accounts when it’s done, and clients receive email notifications.
  5. Do we have any editing or proofreading services? They are used by those students who have their texts or complete papers, but they want our professionals to improve their content. Upload initial samples because you don’t have to pay for writing them from scratch. This service is all about changing the content of your paper, proofreading it, and formatting based on a given style.

Information about Our Writers

  1. Who will write ordered papers? All customer orders are processed and completed only by qualified experts in this business. Our company never outsource academic project to others and we work with dedicated writers assigned based on a given topic. They all have the experience necessary to provide students with the highest quality.
  2. Are our writers qualified enough? All of our team members are experienced specialists in academic writing, and this means that they’re familiar with the ins and outs of writing a good paper.
  3. Can you contact our writers directly? This possibility is available, but go to your personal panel to use it. Furthermore, effective communication between our clients and writers is supported by customer care specialists 24/7.

Extra Questions

  1. Do you get any money-back guarantee from us? This service is supported by a 100% money-back guarantee, so all customer disputes and questionable cases are resolved fairly. 2) Do we offer a revision policy? Our writers will revise each paper for free if your request fits original instructions.
  2. Do we always write original and plagiarism-free papers? We guarantee everyone that each order is customized and 100% original because we check all papers with the latest and most effective plagiarism detectors to ensure that our company provides the highest quality.
  3. Will your order remain confidential? Our custom writing company is dedicated to customers and has a solid reputation in this field. We never share their personal and financial data with third parties, unless this step is required by laws. So, your orders always remain anonymous and confidential with us!
  4. Will your online payments be secure? When you pay for your orders online, you’re provided with the easiest, safest, and most convenient payment methods. We guarantee that your financial transactions and financial data are 100% secure under any circumstances!